Fire Prevention is Key to your Restaurant

     With more than 8,000 fires strike restaurants each year, operators can help prevent a disaster by installing fire suppression systems, maintaining equipment and training employees.

     Restaurateurs spend a lot of time, money, and effort ensuring their businesses never have to deal with the devastation that a fire can cause. But with a Restaurants’ propensity for open flames, hot cooking equipment, flammable oils, and cleaning chemicals in the kitchen, it’s no surprise that data released by the National Fire Protection Association in 2012 reveals approximately 8,000 restaurants report a fire each year.

     Some things operators can do to prevent fires seem like no-brainers—storing paper products, liquids, and food away from heat and cooking sources; disposing of soiled rags and trash properly; and cleaning ovens and equipment daily. The problem, experts say, is that operators can follow all the precautions and still have a fire wreck their business.

     In 2013, Jim Joyce, owner of Rich’s Restaurant in Cedarburg, Wisconsin, watched a three-alarm fire engulf his Restaurant as a fire that began on the cooking line jumped into the exhaust hood and spread. “It was utter devastation throughout, specifically on the cooking line,” says Ryan Beeck, project manager for Paul Davis Restoration & Remodeling, who led the restoration job. “The bulk of the equipment was damaged beyond any sort of repair. We took everything out, gutted it all, and started from scratch.”

     Joyce used the opportunity to make significant improvements. The last remodel had occurred more than 10 years ago; the revamped Restaurant now has a trendier feel with new interior finishes and an updated menu. Along with changing the Restaurant name to Jim’s Grille when it re-opened in March 2014, Joyce also educated his staff about what to do in case a fire breaks out again.

     “Most times, the work we do is related to grease fires that jump up and then there’s no means to stop it,” Beeck says. “The two biggest things you can do for prevention is to have annual maintenance checks on your equipment, especially anything involving gas, and stick to the cleaning program as prescribed for your exhaust hoods.”

     Outside of arson, the most common form of kitchen fires occur due to cooking equipment, which is why installing an automatic fire-suppression system in the kitchen is crucial. These systems automatically dispense chemicals to suppress the flames and also have a manual switch to shut down the fuel or electric supply to nearby cooking equipment.

     Shane Ray, executive vice president of the National Fire Sprinkler Association, says of all the efforts a restaurateur can exert, fire suppression is the only automatic life- and property-saving one.

     Previous owners of a building also affect the chance of fire. John Rossmiller, regional fire director at Cintas Corporation, which provides fire-protection services to Restaurants, gives an example of this. He says if a bar and grill moves into a space that previously served Chinese food, for instance, it might have an increased risk of fire because Chinese restaurants don’t use the same cookingequipment or oils that bar and grills do—making it crucial the new owners update their fire-suppression systems.

     A sound fire-suppression system is not the only requirement for Restaurants to guard against flames. Restaurants with up-to-date fire-suppression systems must still ensure regular cleanings of exhaust systems, Rossmiller says.

     Phil Ackland, who has worked in commercial kitchen safety education for more than 25 years, serves as a commercial kitchen fire investigator and prevention specialist. He says restaurant owners make too many decisions based on the price of a bid from exhaust cleaners, and that can lead to devastation.  “There are a number of exhaust systems that cannot be cleaned properly without additional access [such as openings in the duct work],” he explains. Restaurants should shoulder any additional expense and deal with a reputable company to ensure exhaust systems are up to par, he adds.

Everyday Checks

     Beyond regular checks on fire-suppression and exhaust systems, there are plenty of things a Restaurant can do to protect itself from a fire. Having a Class K fire extinguisher at the ready is vital in case of a kitchen fire involving grease, fats, and oils that burn at high temperatures. For other accidents, such as paper, wood, plastic, and electrical fires, portable ABC extinguishers should be in an easy-to-reach location.

     If a fire does break out during regular business hours, the most important thing for staff to do is remain calm and lead everyone out of the building. All staff should be trained in emergency preparedness and at least one worker per shift should understand how to shut off gas and electrical power.

     Mike Amidzich offers one more tip to operators and employees. The owner of the 44-year-old Pizza Man in Milwaukee suffered $3 million in damages after a 2010 fire started by an arsonist at a nearby business destroyed his own eatery. He is in the process of re-opening Pizza Man at a different location with a more extensive sprinkler system in toe.

     “One thing I would recommend is not to keep personal items in the Restaurant. Keep them off premise—the pictures, awards, and other meaningful items,” Amidzich says. “You just never know.”

 

Be Careful about Food Safety

     How many times have you said, “It must have been something I ate.”  That’s the typical statement when a person develops some relatively minor symptoms from food.  Maybe not severe enough to go to the doctor so you choose to tough it out without medical care.  Sudden onset of flu-like symptoms such as onset of stomach cramps, diarrhea, vomiting and fever could possibly mean you are the victim of a foodborne illness.   The illness is sometimes referred to as “food poisoning”, but it’s often misdiagnosed.

 

     Who’s the Culprit? Foodborne illness has occurred when you are sick from eating food that has been contaminated with bacteria, viruses, parasites, or fungi.  Causes of the symptoms vary greatly, but it’s help to know that misinformation exists via the customer route, the food service managers and crew, and even the medical professionals (if they haven’t had much specific training about foodborne illness).
     The Best Investigators –In the food service industry, we never want to get a call from a customer with a foodborne illness claim.  Prevention of such an incident is what food safety is all about.   If the restaurant manager does get a call, you need to take it seriously and record the facts from the customer for further investigation.  Many times the consumer does an incorrect self-diagnosis based upon the last meal that they ate at a restaurant – never from food out of their own refrigerator or from a meal eaten days before the illness symptoms show up.  Health department professionals trained in food protection are the best source of helping to correctly diagnose a foodborne illness (contacted as soon as possible), provided the consumer has also contacted their doctor if they have acute symptoms.

The Common Foodborne Illness Myths:

1. Myth: Foodborne illness is caused by the last meal or food item eaten.
FACT:  Foodborne illness can be caused by foods eaten a few hours to several days prior to your illness.   A graphic point is that when symptoms show up, for example vomiting, you would throw up the last meal you ate, even though that is not the food that made you sick.  In the case of the Hepatitis A virus, you may not have symptoms for up to 50 days.  Can you remember what you ate for every meal up to a week ago, much less 50 days?  It’s a tough task.

2. Myth:  Foodborne illness is caused by eating foods from restaurants.
FACT:  Bacteria and other pathogens (germs) can live and multiply in both the home and restaurant kitchens.  Foodborne viruses are the very tiny hitchhikers that travel via fingertips and sometimes are airborne. Foods can be contaminated on counters, sinks, cutting boards, utensils, or via hands, resulting in a cause known as “cross-contamination”.

3. Myth:  Foodborne illness is caused by food that has “gone bad”.
FACT:  This is seldom the cause of foodborne illnesses.  You CANNOT see, taste, or smell the food poisoning organisms in the food.  Foodborne illness is usually caused by food becoming contaminated from the food preparers hands not being properly washed, incorrect time and temperature control, poor food handling practices, and unsafe preparation methods.

4. Myth:  It must have been the mayonnaise that made me sick.  It was not refrigerated.
FACT:  Commercial mayonnaise and most bottled salad dressings are what we call “acidified foods”.  They are safe at room temperature even after opening, although most restaurants and the manufacturer want them refrigerated to preserve the freshest flavor.  Mayo and salad dressings have an acid level low enough that they do not support growth of microorganisms, unless they are heavily contaminated by a dirty utensil or mixed with other foods changing the acidity level of the mixture (such as in potato salad).  Mayo all by itself and unrefrigerated is perfectly safe.

5. Myth:  Foodborne illness is easily diagnosed.
FACT:  In order to make an accurate diagnosis, the ill person must give a history of the symptoms and the foods eaten within the last three days.  A stool specimen is the most telling clinical sample and should be collected from the victim for lab testing to identify the organism.  Other samples to be collected might be emesis (vomit), the suspect foods from the restaurant or home kitchen, any leftover food from the suspect meal, and sterile swabs of equipment or food workers skin or nasal passage.  These samples are now like a fingerprint and organisms can be matched to one another or to other victims in many cases.  On a more positive note for food service, they can also be used to clear a restaurant of being the cause.  Viral foodborne outbreaks, such as the #1 leading foodborne enemy, the “Norovirus”, are also tougher to diagnose than bacterial illnesses and have an incubation time of 24 to 48 hours before the victim has symptoms.  Infection rate for Norovirus is high, but is sometimes not reported so continues to spread.

6. Myth:  All foodborne illnesses are the same
FACT: Foodborne illness is caused by many different organisms. For example, “Salmonella” has approximately 2000 identified types.  The organism determines how long it takes for illness to occur, signs, symptoms and duration of the illness. The illness can vary from mild flu-like symptoms to very serious illness or even death if the victim is a high risk individual (children, elderly, pregnant women, people who are immune compromised or on certain medications).