Restaurant Catering an Essential Guide

  As most Restaurantuers know, off-premises catering can be a cash cow for operators, but it’s not all easy money, menu development and food prep are key factors.   June 2017 Kitchen

     Six months after opening her restaurant, Chef Amy Brandwein launched an off-site catering business. It was a good move. Now, catering constitutes 5 percent of Centrolina’s revenue, but that’s not why she started it.  “It’s a good part of our business but it’s not huge,” says Brandwein, who opened Centrolina in Washington, D.C., in June 2015. “It’s important for how we service our customers—if they want to have our experience but have it somewhere else, it’s important for us to provide it.”

     Catering is appealing to full-service restaurants for the reason Brandwein states, and of course from a financial standpoint. The margins alone can make it worthwhile. Typically, says Howard Cannon, president of Restaurant Expert Witness, a consulting firm in Birmingham, Alabama, margins are 35 to 45 percent for the food, comparing favorably with a restaurant’s typical margins of 10 to 18 percent (and the drinks pan out even better: 60 to 80 percent). But off-premises catering is a challenging business, and one that should be debuted only after much consideration, research, and financial reckoning.  “If you’re not great at hospitality, quality, service, cleanliness, and accuracy in your restaurant I would not go off-site,” Cannon says.  However, catering is what Cannon calls “a cash cow,” and allows restaurant operators to rack up much profit for several reasons: There’s no overhead, since the restaurant is using an existing kitchen; they can buy in bulk because they have exact guest numbers; they can prepare food in bulk; and they can increase prices because of the expectation of a special event.

Tips

     Get paid upfront.  Cash flow is critical, so try to get paid in advance.  Try for at least 50 percent, so you'll break even. 
    
     Bear in mind foods can serve a double purpose.  An example is baked potatoes which when wrapped in aluminum foil, hold and transmit
     heat for about three hours and keep other foods hot!

     To limit over-consumption at an event with stations, have servers dish up the foods.  Also, be careful where you place foods on the Buffet
     line, place expensive items like shrimp toward the end, so by the time guests see it, their plate is already full with the foods that have a
     higher profit margin.

    Allow twice as much time to set up an Event as you anticipate it will take, there will always be surprises! 
    
 Starting Points

     Sandy Korem lives and loves catering. She’s the owner of two gourmet food shops in Dallas, Texas, and has run an off-site catering business called The Festive Kitchen for 25 years. She also runs a catering consultancy business, The Catering Coach. Korem leaves a lot of menu decisions to guests. She says offering sample menus at different prices works best, then they can customize from there.  “If you offer customers complete à la carte choices it’s overwhelming and you lose them,” she says. So she starts off with a one pager of four or five sample menus of appetizers and entrées. What stalls the process, Korem says, is when people won’t reveal their budget, or don’t know it. So she nudges them by suggesting a menu for $50 per head, for example. This usually prompts the customer to go up or down.

     She’ll also work backward to get to the food costs they can afford by estimating average costs for staffing, equipment, glassware and tableware, location rental, beverages, gratuity, and administration fee—this helps hosts realize what they can spend on the food.  Once she’s locked in the menu, she’ll talk desserts and beverages, which are priced separately, since that’s how it’s done in a restaurant.

     When creating your menus and menu prices, it’s vital, says Korem, to cost your recipes. “If you don’t know what it costs, the entire thing is a crapshoot.” She recommends aiming for a profit margin of 67 percent. “You want to sell food for three times its cost,” she says, “and for beverages you want to at least double that.” 

     D’Amico Catering has been providing off-premises events in Minnesota and Florida for 25 years and now has seven full-service restaurants in those two states.  The company, which caters 3,500 to 4,000 events per year, starts with a proposed menu, which clients can completely customize. This isn’t how it’s always been. Rachel Bruzek, senior creative event and culinary trend specialist, says when she started with the company 18 years ago, most guests simply picked from the standard menus. “Now it’s all customized and everyone knows everything about food.”  The best way through the menu process, Bruzek has found, is to chat by phone or in person first, which is faster than email and more personal. “It doesn’t matter what our product is, at the end of the day, it’s how the relationship is built, and having that contact is huge. It’s about whether your personalities match. Do you see the person’s vision? 

     The food for Centrolina’s catering business is similar to the seasonal Italian fare Brandwein serves in the restaurant. But she doesn’t serve exactly the same food. “It’s more standardized because you have to appeal to a wide range of tastes. We do authentic, edgy Italian, so for catering it’s not as edgy; it’s safer.”  Brandwein works with food margins for catering that are around 10 percentage points higher than at the restaurant, with even greater margins for beverages. 

     About a quarter of the catered food prepared by Russo’s Restaurants—a Houston, Texas–based chain with seven full-service restaurants as well as 38 fast casuals—are for full-service events. The remainder of the catering business is dropped-off food, sometimes with chafing dishes.  Full-service catering entails mostly pasta and pizza. “We do the things we are known for,” says founder and president Anthony Russo. Luckily, both hold up well. Sometimes the company takes equipment to an event so chefs can cook on-site and keep food at temperature.  For pizza, chefs make it at the restaurant and put it in a hot unit, which keeps it warm for 90 minutes or so until an event. Russo prefers this to a delivery bag, which would render the pizza soggy.

     Russo’s catering profit margins are good—50 percent on food and 70 percent on beverages. “We’re preparing in bulk and I’m using my current labor—their hourly wage is still the same—and my rent doesn’t go up, so those are great advantages,” Russo says. “And it’s one way of reaching new consumers—they eat great food then discover it came from Russo’s.”

     Cactus, a five-location full-service chain of Southwestern/Mexican/Spanish food in Seattle, has been offering off-premises catering for 10 years. Like Russo’s, Cactus offers different types of catering. It has “party pickup,” where everything is packaged in a box with details on how to assemble a burrito, taco, etc. This part of the business is growing the fastest, says culinary director Brent Novotny, “Because the program is convenient and allows our customers to have a restaurant experience at home. It is scalable, and the easy ordering and packaging make it simple.” 

     The second area is business delivery, which is mostly a lunch business, with a $500 minimum; and finally, there’s the full-service catering, for events serving 100 guests on average.  Mostly, Novotny says, the chain’s Mexican food holds up fine. One thing that doesn’t, however, is nachos, so he’ll steer people away from them. “If they insist on having them—which is rare—we work on an alternative packaging and presentation to make them the best we can.”

     Unlike other caterers, Cactus does a lot of cooking on-site at events “because the food is a closer representation of what you’d get at our restaurant.” But sometimes the company will transport hot food, if there’s no kitchen at the event site. Either way, chefs usually visit the site first “so we know what we’re getting into. We don’t like surprises,” Novotny says.

Start-Up Advice

     Getting a catering business launched is half of the challenge. Korem recommends operators start with small events and very few events. “If you screw up it’ll take so much longer to regain what you’ve lost since the people from that event will talk to everybody,” she says.

     When launching off-premises catering, restaurant operators need to be very careful with their pricing, Cannon says. “Everyone thinks if they under price, customers will come. But really, although a lot of people talk price, they want value and reliability. So if you happen to be a bit more expensive, they’re fine so long as they get value. It’s a special event so it carries more weight.”

      It’s a good idea to start with what you know, says Stephen Zagor, dean of culinary business at the Institute of Culinary Education in New York City. “If you have a niche, have that be your bread and butter to start with. Once you have catering in your stride, you can move into new frontiers,” he says. When Brandwein opened Centrolina, she wanted to spend some time getting the restaurant established before she moved into catering. She ended up launching it for the holidays, when regular clients asked what she could do, and built it slowly from there. 

Transporting Food

     D’Amico Catering gets all food and equipment to events using its fleet of trucks and a smaller van. To transport tableware it uses “poker chips”—heavy holders for stacking plates and cups. Food is always transported in hot or cold Cambro containers or cabinets.  It’s important to remember to start refrigerated trucks early, Bruzek says, so the unit is very cold before food goes in.

     Korem is a fan of online supplier Catering Crate, which has white boxes with polystyrene at the top and bottom that will keep hot food at temperature for three hours. For cold food, she suggests ice chests on wheels.  The transportation vessel of choice for Brandwein is fish boxes—lightweight plastic sealable boxes that hold food really well. She fills these with ice for cold foods. She also likes small soup pans, which have plastic tops that are clipped into place. The lids serve a double purpose, she says: They protect food and provide a hard surface to stack onto. 

Forbidden Foods

     Serving catered food that’s been prepared in bulk, often hours before it is consumed, is a game of food safety techniques, timing, and using the correct equipment. “Some foods just do not lend themselves to being served in a catered setting,” Korem says.

     To maintain the integrity of food and have everything cooked or cooled and ready to go at the right time, D’Amico Catering constructs a timeline on paper. The lead chefs have this, and it’s sometimes posted for servers to see, too. “We don’t go by the minute for our timeline, just because you have to remain fluid because things happen at events,” Bruzek says.

     Korem also writes a timeline, “to let everyone know what will happen at what time. So all the staff can see it and it’s right where they’re doing the prep work.”  As for what to serve, while much of it comes down to trial and error, Korem advises against fried foods, which simply end up soggy and needing to be refried, she says.   Some foods she’ll cook up to a certain stage and then finish at the event, such as a phyllo tartlet or select meats, which she’ll cook 75 percent of the way then finish off for 10 minutes. Desserts—like crème brûlée and cakes—typically need some kind of finishing.

     Korem is a big proponent of pre-testing—making dishes and then holding them to see how they are after several hours. Stuffed mushrooms, she says, are shriveled after being held. But she’s found they work if she par-cooks them and finishes them off in a Sterno Warming Cabinet. “Do your homework,” she says. “What works in a restaurant doesn’t necessarily work in catering.”

     D’Amico’s Bruzek tries to steer clients away from roasted vegetables, which will be limp by the time they’re served, so she encourages them to be dished up at room temperature as much as possible. “Room temperature is the answer to a lot of things,” she says. She also advises against layer cakes. Buttercream is so slippery and fondant can easily crack—so someone usually builds cakes on-site.

     For Brandwein, fresh pasta is a big no-no for catered buffets, since it ends up in a blob-like format. Instead, she encourages clients to think of risotto or something similar.  Desserts are another problem since they’re delicate and can get bumped around. Chocolate glazes and ice cream can melt, and delicate desserts and decorations mostly don’t look great upon arrival. Dishes that transport well, Brandwein says, include panna cotta, bunet (an Italian flan cake), cannoli, and polenta cake.

     There’s always something that goes wrong at catered events, and Howard Cannon advises clients to expect the 20 percent rule: “Twenty percent of everything you think is going to be spot-on will be spot-off.”  Something always goes wrong behind the scenes at a catered event, Korem says. “Personally I like the challenge of it, that each event is different. It’s not the same-old, same-old. Every day is different.”

To prevent small errors from being noticed, or from becoming bigger errors, Cannon recommends operators under-commit and over-deliver. “If you under-deliver, clients and guests never forget it.” 

Foods Trends 2017

     What's the #1 Food Trend for 2017?  New Cuts of Meat and Hyper-local sourcing was cited as the No.1 concept trend for the new year by the National Restaurant Association. Its 2017 Culinary Forecast offers a peak into the themes and menu items that will prevail in 2017. Examples of hyper-local sourcing include restaurants with gardens on site and house-made items. The local theme extends to locally sourced produce, meat and seafood.

     At least 70 percent of the 1,300 professional chefs surveyed by the NRA  ranked new cuts of meat (e.g. shoulder tender and oyster steak), street food-inspired dishes (e.g. tempura and pupusas) and healthful kids’ meals as hot trends for the new year.

     Here’s what made the list of trends that are heating up: Poke, house-made charcuterie, street food-inspired dishes, food halls (like a food court), ramen, breakfast burritos/tacos, house-made condiments, and lumberjack breakfast/fry-up.
Items that made the perennial favorites list include: fish and chips, French toast, bacon, mashed/pureed potatoes, barbecue, comfort foods (think chicken pot pie), shellfish, cannoli, bread pudding and zucchini.

Millennial's are Changing the Restaurant Industry

     Most sources agree that the group known as Millennials started becoming adults around the year 2000, setting off a major shift in business as usual for the Restaurant industry. This group of now 18 to 34 year olds has launched and grew social media, gradually filling it with pictures and reviews of Restaurant's food and service. They became more conscious consumers seeking sustainability and more ethical food choices from fast food to fine dining and popularized “eating clean” and made feel good food terms such as “natural,” “whole,” and “organic” mainstream and a must-have for menus.

     Research indicates that the group’s restaurant spending is growing, and insight into their habits may help Restaurants earn a bigger share of that business.  They are changing the landscape of the industry and seeking to exceed the expectations of a very vocal and empowered consumer group.  

Taste Dominates

Whether it’s the segment of Millennials that is focusing more on taste and cost or the segments focusing more heavily on health and nutrition, the flavor of food matters.  This generation has high expectations for taste and isn’t afraid to let restaurants, friends, peers and followers know whether or not those expectations have been met.  Restaurants are now in a position to dominate when embracing fresher, more flavorful ingredients and creatively combining tastes and textures on the menu to maximize flavor profiles of both standard menu items and new choices.  Culinary creativity across segments is a must to deliver.  Whatever your guests are ordering, a nutritious option or an indulgence, a high-end sit down meal or a quick-serve combo, taste should dominate.

Healthy Redefined

One of the most talked-about characteristics of Millennials is their shifting perception of “healthy.”  In previous generations, the term may have equated to low-calorie or low-fat choices that lacked delicious appeal, but this is no longer the case.  Guests are increasingly following a more total diet approach with a focus on what they should be eating vs. what they shouldn’t be eating.  Today, consumers seeking healthier choices are often looking for:

• More Fruits and Vegetables on the menu.  Research indicates that many consumers in this age group are actively trying to eat more of these whole foods and are passing this habit on to their kids.  This trend ties in to other popular movements gaining momentum such as meatless options, ancient grains and healthier kids’ menus.  Many restaurants are now offering more plant-based choices and additional fruit and vegetable side options to meet guest expectations and position their brand as a choice that Millennials can feel good about.
• More Whole Foods.  “Transparency” and “eating clean” are both buzzwords for this group of guests.  Many Millennials now delve deeper into food choices to limit additives and more processed ingredients, increase organic choices and even avoid allergens in their diets.  Restaurants are rising to the challenge by offering an assortment of menu choices made with whole foods such as lean proteins, fruits, vegetables and whole grains, working with vendors to source less processed products and provide ingredient lists, allergens and nutrition information for guests.  Some brands are even going so far as to work with nutrition experts to provide the best choices for guests.  This shift gives guests the opportunity to make the best choices for their needs and lifestyle while Restaurants build trust in their brand.  
• More Sustainable Choices.  Many Millennials seek to eat more consciously than ever before, and this tendency has carried over to Restaurants.  In fact, local and sustainable changes make up many of the top culinary trends identified by the National Restaurant Association.  Tapping into the sustainability trend may start with small steps such as a handful of seasonal offerings and sourcing more local ingredients.  Some Restaurants are making more comprehensive moves to earn a reputation for sustainability with revamped décor, kitchen procedures and extensive menu choices all designed with the more eco-conscious consumer in mind.

     While there are still some traditionalists in the Millennial age group that may not follow the trends, many in the generation have begun to see food as a more powerful choice for health and wellness.  Faced with rising rates of obesity and diabetes that show little sign of slowing, an overload of health messages and information, and faster-paced, more stressful lives, this generation has taken a less clinical view of health.
 

     Restaurants can win with Millennials by offering an assortment of interesting, beautiful, flavorful and more healthful menu choices that guests can connect to personal wellness and a more balanced life.  It’s no longer as simple as calories or fat, good foods and bad foods.  Resonating with this group means offering menu choices that can help empower guests to live their best life.  

     Millennials have without a doubt changed the restaurant industry and how we do business, especially when it comes to health.  Restaurants big and small have an opportunity to connect with this group by using creativity and healthful ingredients to help them power their best lives.  In addition, menu labeling compliance can help restaurants shine through, not only through the taste and presentation of offerings but also through the nutrition information you provide.  Tap into this opportunity to help win Millennials.

How are you tapping into the trends to earn Millennials’ business?

 

Strange Food Trends of 2015

     A lot happened in 2015.  In 2015 we saw a lot of stories, fittingly, about food. From new inventions like caffeinated peanut butter and chocolate slices, to new-to-us concepts like eating bugs, and strange food-preparation methods like making soup in a Keurig and eating at a restaurant without human workers, the foods of 2015 felt like they came straight out of the future.

     From the crazy (24-karat gold Kit Kats) to the depressing (Norovirus at Chipotle) to the completely bizarre (FATwater) in 2015, it can’t help but feel like we saw it all. Maybe all this food news means we can come away from the year with a heightened sense of awareness about our food supply, or maybe it just means, as a culture, we have finally taken our food obsession too far. But whatever we decide to take away from this year’s food inventions, let us not forget the highs and lows that brought us here, to the end of the journey of our crazy edible year.

Caffeinated peanut butter

Coffee and peanut butter are, to me, two good things that do not need fixing. Yet caffeinated peanut butter, otherwise known as STEEM, is doing just that. The food fusion aims at “providing a consistent release of sustained energy” through the naturally slow digestion of peanut butter. STEEM’s mission is to free you from the humanly distractions of hunger and fatigue in one convenient jar. And a lot of people got very excited about this when STEEM first came out, because apparently we have become too busy to be expected to drink coffee and eat breakfast at the same time. The whole sentiment seems kind of depressing, like we are eventually going to get to a place where we stop enjoying food entirely and sustain ourselves off grey scientific nutrient paste. Wait, that already happened last year…

Chocolate slices

These are really amazing and it’s hard to believe it took us this long to figure it out. And unlike chocolate spreads, you don’t even need to dirty a knife. Chocolate slices make you realize that anything really is possible, all while wondering what other foods we’re missing out on by not slicing… Anyone?

Activated Charcoal Juice

While 2015 saw no shortage of cold-pressed juiceries, this year we saw liquid bottles of inky black activated charcoal slowly start to replace 2014’s vision of quintessential health: the green juice. Activated charcoal has been traditionally used in medicine to treat poisonings due to its ability to prevent the absorption of chemicals inside the body. Today the juice world touts activated charcoal as the latest answer in our never-ending quest to rid the body of those pesky every day toxins that we seem unable to escape… until now?

Hangover curing salami

Serious Pig, a London-based craft meat business introduced the world to its first hangover curing salami this year. The salami allegedly works as a preventative measure and is supposed to be eaten while you’re still drinking. It boasts ginger and chili to combat the two common hangover symptoms of nausea and fatigue, and is appropriately called Hangover Cured. Ginger is known to help with nausea, and chilli is an endorphin booster, meaning that while there is no scientific evidence to Hangover Cured, eating some when you’ve had one too many could make you feel a little better in the morning. 

Bugs

Otherwise known as “the protein of the future,” TIME Magazine called eating bugs a food trend of 2015, and they weren’t wrong. While in 2014 we heard a lot of talk of eating bugs, the discussions were mostly centered around how gross and unrealistic the eating bugs would be. But in 2015, as we begun to better understand the meat industry’s impact on the environment, we watched bugs mature into a serious, sustainable food option. Gourmet bug recipe books and inventions like cricket flour and cricket chips helped some move past the creepy crawly factor, and we realized over two billion people around the world already consider bugs a dietary staple.

Super-elaborate milkshakes

Want a milkshake as big as your head and absolutely stuffed with all kinds of sweet goodies? I mean, who doesn’t. That’s why a tiny cafe in Australia called Patissez went crazy viral with pictures of their fully wonderful, if a tad over-the-top, milkshake creations. I mean, look at them!

Savory yogurt

Chef Dan Barber’s family farm in the Berkshires Blue Hill Farms, which supplies produce for Chef Barber’s famous farm-to table restaurants in New York City and Pocantico Hills, New York, brought savoury yogurt to our attention in 2015. Available in seasonal flavors like butternut squash, carrot, tomato, and beet, Blue Hill Farm’s savory yogurts turned Americans onto the idea that yogurt doesn’t have to be sweet. Chef Dan Barber is a long-time food environmentalist pioneer, and author of The Third Plate where he also argues eating less meat could help the environment. It seems Barber has his fingerprints all over the food trends of 2015.

24-karat gold Kit Kats

Nestle Japan’s Kit Kat Chocolatory sold its 1 millionth chocolate bar this year and released edible gold-plated Kit Kats to celebrate, giving us a real life Wonka experience.

Burger King’s black burger

Burger King’s infamous black burger, which originally launched in Japan, came to America this year just in time for Halloween. The charcoal burger was an intriguing mix of terrifying and exciting until we found out the dye used to turn the bun black caused people who ate the burger to poop green. Then it was just terrifying.

Keurig soup

You can now make chicken noodle soup in your coffee-making Keurig machine and I’m not sure we will ever recover from this. After the world realized how horrible Keurig’s K-cups are for the environment, the company had a horrible year sales-wise, eventually leading it to partner with Campbell’s in hopes of boosting sales by revitalizing their brand to include soup. Campbell’s marketing director Michael Goodman declared the innovation a “winning idea.” Time will tell if the people agree.

FATwater

FATwater is a 20 calories water beverage with two grams of medium chain triglyceride fat derived from coconut oil per serving. It was invented by the founder of Bulletproof Coffee, you know, the trend that has everyone adding butter and oil to their coffee in hopes of losing weight? FATwater bills itself as a type of sports drinks. But instead of the immediate energy boost you get from other sugary sports drinks, FATwater aims at providing sustainable energy that doesn’t cause you to crash, claiming to also be “more hydrating” than regular water. But some researchers have disagreed with FATwater’s claims, stating that the type of fat in FATwater doesn’t actually give drinkers any energy at all, and that water hydrates the body on its own just fine. That’s a relief, because at $35.95 for a 12-pack, switching to FATwater won’t come cheap.

Automats

While self-serve kiosks have been slowly creeping into fast food restaurants for a while, 2015 saw an entirely different type of service: no human workers. Restaurants with no visible human help are called automats, and began popping up in America in 2015. San Francisco saw its first automat in the form of Eatsa, a healthy fast-food eatery with no cashiers or wait staff, requiring customers to place orders on tablets and receive their food at self-serve cubbies. Some claimed the rise of automats is linked to the pressure to increase fast-food worker’s wages, but companies like McDonalds and Panera, who are starting to implement self-serve kiosks of their own, denied the two are related, claiming the new digitized workforce will allow them to have a bigger workforce in the kitchen. But some have prophesized that robots will soon be able to assemble food orders themselves. Either way, one thing is clear: the future is most certainly now.

 

Responsible Alcohol Service this Holiday Season

Make sure that your Servers Act responsibly with Alcohol this Holiday Season

Many Customers spend the Holidays with family and friends, and alcohol is often a part the celebrations. If people get caught up in the excitement, they may consume too much alcohol. Because of this, be especially vigilant when serving drinks during the holidays.




ServSafe Alcohol shares these tips for responsible alcohol service:

Take the time to talk to your guests. This will help you determine the purpose of their visit as well as their intoxication levels. If guests are determined to become intoxicated, you want to know about it. Continue talking to each guest throughout his or her visit.

Watch for changes. You can learn a lot about your guests’ intoxication levels by watching for physical and behavioral changes. Examples include:

• Being overly friendly, unfriendly, depressed or quiet
• Using foul language or becoming loud
• Drinking faster or switching to larger or stronger drinks
• Talking or moving slowly
• Staggering, stumbling or bumping into objects

Watch the count. Some guests may not show physical or behavioral signs of intoxication, so counting their drinks can help you keep track of their consumption. Each of these beverages contains approximately the same amount of alcohol and should be counted as one drink:

1 drink = 5 ounces of wine; 12 ounces of beer; 1½ ounces of 80-proof liquor; 1 ounce of 100-proof liquor

Avoid over-pouring. Over-pouring liquor makes it difficult for guests to accurately track their consumption. Follow drink recipes closely to ensure each drink contains the intended amount of alcohol. If your establishment allows you to free-pour, test your accuracy periodically by using a pour test.

Offer food and appetizers. This is one of the most important things you can do to prevent intoxication and boost Sales. Food helps keep alcohol in the stomach, slowing the rate alcohol reaches the small intestine where most of it is absorbed into the bloodstream. The best food items for this are those high in fat and/or protein. These items are not easily digested, which slows the movement of alcohol into the small intestine.

Offer water. Drinking alcohol can lead to dehydration, making guests thirsty and potentially prone to consume more alcohol than they normally would. You can help by offering water and appetizers with their drinks and refilling water glasses often. This will help keep the guest hydrated and can reduce alcohol consumption.

Choosing the Right Commercial Slicer for You

There are a few questions you need to ask yourself before buying a Commercial Slicer to make sure you are spending your money wisely and it will function to the best of it's abilities.

What will you be slicing?

Understanding how you plan to use the slicer is just the first step in narrowing down your choices.

How many hours per day will you be using the slicer?

Most commercial slicers are designed for light, medium, or heavy duty use. Light duty units typically feature a ¼ HP motor and are fine for one to two hours of slicing daily. Medium duty machines typically feature a ½ HP motor and are designed for 2 to 6 hour of slicing per day. Heavy duty machines will likely feature a ½ -3/4 HP motor and are designed for continuous use.

Will you be slicing Cheese?

The moisture and consistency of cheese makes it difficult to slice. Light Duty slicers are NOT recommended for cheese. Medium duty slicers should be able to handle 1 to 3 hours of cheese slicing per day. Check the manufacturer’s specifications. Heavy duty slicers are recommended if you plan to do more than 2 or 3 hours of cheese slicing daily.

What is the largest diameter you will be slicing?

You need to make sure the slicer blade and carriage are large enough for the intended application. Most are designed to handle products from 7.5" up to 12" in diameter.

What is the thinnest slice you need?

Most commercial slicers will adjust to satisfy any customer’s needs. But if you plan to serve a large volume of paper thin artisan meats like salami, prosciutto, and pancetta, then consider a specialty slicer designed for that application.

Do you need manual or automatic slicing?

Automatic slicers are more expensive, but can pay for themselves in labor savings. They can also prevent repetitive motion injuries. High volume delis and supermarkets often use automatic slicers. Most automatic slicers will have a manual override for versatility and convenience.

What other features do you like?

Once you’ve narrowed down your choices to those commercial slicers that match your size and power requirements, you may want to look for a few other desirable features and benefits.

All commercial slicers come with safety features such as a blade guard and a pusher to hold the product while slicing. These protect fingers and hands. Some slicers may also include:

• A feature that requires the blade to be zeroed before the pusher or carriage can be tilted or removed,
• A safety restart switch.

Features that make cleaning and sanitation easier are also very desirable. Look for:

• a kick stand that holds the slicer up while cleaning beneath it,
• a carriage that tilts for easy cleaning,
• any removable parts that make cleaning easier (removable carriage, blade guard, blade and blade sharpener)
• switches and controls that are located outside of the area where meat juices can drip on them while slicing.

With answers to these questions you should feel better prepared to shop and select the commercial slicer that is right for your operation. If you need more information, visit the websites of the following manufacturers.

Foodservice Trends in 2015

     What's the newest Trends in Foodservice?  Number One is Ethnic Cuisine, Foodies are craving foreign flavors and spices and will pay top dollar too!  Try an appetizer of something Exotic or perhaps highlight something on your Specials and see how it goes before adding it as a permanent dish. 

     Ever hear of an "Ugly" fruit or vegetable?  Ugly fruit and vegetables were all the rage in France last summer? Well, they’re here in America. They’ve actually been here this whole time — just not on most people’s plates, nor in supermarket aisles. A new Oakland-based startup called Imperfect is out to change that. Its founders, three veteran food-waste entrepreneurs, are on a mission to bring ugly produce (they prefer the term “cosmetically challenged”) to, quite literally, your doorstep.  “Our bold vision is for consumers across America to have the option of having a box of Imperfect produce delivered to them weekly, for 30 to 50 percent cheaper than what they’ll find in grocery stores,” said Ben Simon, Imperfect’s cofounder. 

     Seasonal Sour items such as the Lemon and Key Lime are making a Summer splash and not just in Desserts.  Try making a Chicken or Fish dish with Lime instead of Lemon with some fresh herbs!

     Local Sourcing is still a big Trend in 2015.  Chef's are sourcing ingredients from local farms and highlighting on their Menus.  Consumers are enjoying knowing where their food comes from and selecting Menu items that state local sourcing.  China and Flatware are also reflecting a new Rustic feel and image.

     Allergens and Cross-contamination are still a big concern for Foodservice.  Gluten-free, Peanut and Fish allergies are on the radar for Food Prep and Service. 

 

Cheese, Now the Main Course

     Adventurous Restaurant Customers aren’t settling for plain grilled cheese or the same old Swiss on a sandwich, Chefs say. Foodies and their ever-more sophisticated palates are in search of new flavors, and eateries are answering the call with innovative dishes that meld flavors from around the world.

     Rob and Karen Lawlor left Restaurant careers when they bought Denver-based The Truffle Cheese Shop eight years ago and, in addition to selling retail and teaching cheesemaking classes, the shop sells its cheese to a long and growing list of local eateries. In recent years, Denver’s restaurants have gotten more innovative with their menus to feed the increasingly sophisticated palates of their guests, Karen Lawlor said.

     “The restaurants in Denver are more sophisticated than they were even five years ago, and they’re looking for European products as well as local,” she said, “Right now it’s a lot of fresh cheeses, mozzarella, ricotta, fresca. Those are seasonal for us, the fresh milk cheese because animals eat grass and when the grass is in season and fresh, that’s when they are most likely to have fresh milk.”

     Cheesemonger Michel Lemmerling, from the Brick Farm Market in Hopewell, NJ has earned the honor of Chevalier du Taste Fromage, routinely scours the neighborhood and US for the best-quality cheese.  Michel can also help you arrange for a beautiful cheese plate to match any entertaining occasion or is happy to use your own serving ware so that you may simply take it from their market to your table!  The Brick Farm Market also has monthly Cheese Classes.

     Andrea Frizzi, chef and owner of Il Posto in Denver is a Truffle Cheese Shop customer. Frizzi grew up in Milan, the son of a sommelier who learned the culinary trade, first in school and then in a series of restaurant gigs that brought him to Washington, D.C. and eventually Denver. He worked as a consultant on the openings of scores of eateries before opening Il Posto in 2007.

     He’s all for local sourcing when it makes sense, but the Italian menu at his upscale restaurant requires imported Italian cheeses. “I’ve got to use Parmigiano Reggiano, I can’t use a cheese from Wisconsin or California.”

     The menu at Il Posto reflects the more sophisticated tastes, with dishes including Bufala mozzarella Affumicata made with imported burrata, and ricotta gnocchi with imported Grana Padano. “In Italy, there are a lot of small producers doing a lot of stuff that’s really cool. My job is to take whatever we have and be an ambassador for these beautiful cheeses,” he said.  Frizzi says he loves dairy cheese too much to ever give it up. Increasingly, though, guests who eschew dairy cheeses for health or ethical reasons have increasingly tasty plant-based options.

     The menu at Veganized Foods in New Brunswick, N.J., includes 14 items that have some type of house-made, cashew-based vegan cheese, said General Manager El Rachmani.

     The menu at Veganized includes a raw beet ravioli with herbed nut cheese and saffron cream, a tempeh reuben with cashew cheese and a vanilla cheesecake, all made with different versions of the cultured cashew cheese he said.

     “We’ve pretty much been using the same recipe since day one,” he said. “My brother, the chef, has been making this kind of food for a very long time. We started in Brooklyn, were the more advanced vegan chefs have been doing it all over the city.”

     So we better keep up with our knowledge of Cheese!

 

Fire Prevention is Key to your Restaurant

     With more than 8,000 fires strike restaurants each year, operators can help prevent a disaster by installing fire suppression systems, maintaining equipment and training employees.

     Restaurateurs spend a lot of time, money, and effort ensuring their businesses never have to deal with the devastation that a fire can cause. But with a Restaurants’ propensity for open flames, hot cooking equipment, flammable oils, and cleaning chemicals in the kitchen, it’s no surprise that data released by the National Fire Protection Association in 2012 reveals approximately 8,000 restaurants report a fire each year.

     Some things operators can do to prevent fires seem like no-brainers—storing paper products, liquids, and food away from heat and cooking sources; disposing of soiled rags and trash properly; and cleaning ovens and equipment daily. The problem, experts say, is that operators can follow all the precautions and still have a fire wreck their business.

     In 2013, Jim Joyce, owner of Rich’s Restaurant in Cedarburg, Wisconsin, watched a three-alarm fire engulf his Restaurant as a fire that began on the cooking line jumped into the exhaust hood and spread. “It was utter devastation throughout, specifically on the cooking line,” says Ryan Beeck, project manager for Paul Davis Restoration & Remodeling, who led the restoration job. “The bulk of the equipment was damaged beyond any sort of repair. We took everything out, gutted it all, and started from scratch.”

     Joyce used the opportunity to make significant improvements. The last remodel had occurred more than 10 years ago; the revamped Restaurant now has a trendier feel with new interior finishes and an updated menu. Along with changing the Restaurant name to Jim’s Grille when it re-opened in March 2014, Joyce also educated his staff about what to do in case a fire breaks out again.

     “Most times, the work we do is related to grease fires that jump up and then there’s no means to stop it,” Beeck says. “The two biggest things you can do for prevention is to have annual maintenance checks on your equipment, especially anything involving gas, and stick to the cleaning program as prescribed for your exhaust hoods.”

     Outside of arson, the most common form of kitchen fires occur due to cooking equipment, which is why installing an automatic fire-suppression system in the kitchen is crucial. These systems automatically dispense chemicals to suppress the flames and also have a manual switch to shut down the fuel or electric supply to nearby cooking equipment.

     Shane Ray, executive vice president of the National Fire Sprinkler Association, says of all the efforts a restaurateur can exert, fire suppression is the only automatic life- and property-saving one.

     Previous owners of a building also affect the chance of fire. John Rossmiller, regional fire director at Cintas Corporation, which provides fire-protection services to Restaurants, gives an example of this. He says if a bar and grill moves into a space that previously served Chinese food, for instance, it might have an increased risk of fire because Chinese restaurants don’t use the same cookingequipment or oils that bar and grills do—making it crucial the new owners update their fire-suppression systems.

     A sound fire-suppression system is not the only requirement for Restaurants to guard against flames. Restaurants with up-to-date fire-suppression systems must still ensure regular cleanings of exhaust systems, Rossmiller says.

     Phil Ackland, who has worked in commercial kitchen safety education for more than 25 years, serves as a commercial kitchen fire investigator and prevention specialist. He says restaurant owners make too many decisions based on the price of a bid from exhaust cleaners, and that can lead to devastation.  “There are a number of exhaust systems that cannot be cleaned properly without additional access [such as openings in the duct work],” he explains. Restaurants should shoulder any additional expense and deal with a reputable company to ensure exhaust systems are up to par, he adds.

Everyday Checks

     Beyond regular checks on fire-suppression and exhaust systems, there are plenty of things a Restaurant can do to protect itself from a fire. Having a Class K fire extinguisher at the ready is vital in case of a kitchen fire involving grease, fats, and oils that burn at high temperatures. For other accidents, such as paper, wood, plastic, and electrical fires, portable ABC extinguishers should be in an easy-to-reach location.

     If a fire does break out during regular business hours, the most important thing for staff to do is remain calm and lead everyone out of the building. All staff should be trained in emergency preparedness and at least one worker per shift should understand how to shut off gas and electrical power.

     Mike Amidzich offers one more tip to operators and employees. The owner of the 44-year-old Pizza Man in Milwaukee suffered $3 million in damages after a 2010 fire started by an arsonist at a nearby business destroyed his own eatery. He is in the process of re-opening Pizza Man at a different location with a more extensive sprinkler system in toe.

     “One thing I would recommend is not to keep personal items in the Restaurant. Keep them off premise—the pictures, awards, and other meaningful items,” Amidzich says. “You just never know.”